Privacy Policy

1. Introduction
   Welcome to Nishan Rehabilitation Center (“we,” “us,” or “our”) and our website https://nishanrehab.com/ (“Website”). As a leading rehabilitation provider in Pakistan, with locations in Islamabad and Multan, we are committed to protecting your privacy and handling your personal data securely and responsibly.
2. Information We Collect
   2.1 Information You Provide
   Contact & appointment data, such as name, email, phone number, appointment details, and form inputs.

Medical or therapeutic details, only when voluntarily shared, for the purpose of evaluations and treatment planning (e.g., psychiatric or psychological evaluations).

2.2 Automatically Collected Data
Technical details like IP address, browser and device type, usage patterns (pages visited, time on site), and session information via cookies or similar technologies.

3. Cookies and Tracking Technologies
   We may use session and persistent cookies, analytics tools, or similar technologies to improve the Website experience, understand usage patterns, and assist with functionality. You can manage or disable cookies via your browser; note some features (like form completion) may be affected.
4. How We Use Your Information
   We use your information to:

Respond to appointment requests and inquiries.

Provide and coordinate treatment services (e.g., psychiatric, detox, counseling, outpatient/inpatient planning).

Improve our offerings—such as “7 Habits,” attitudinal healing, recreational activities, sober living, etc.—based on preferences and feedback.

Communicate with you about updates, educational content, or upcoming programs.

Maintain operational integrity, secure the site, and meet legal or regulatory requirements.

5. Information Sharing & Disclosure
   We do not sell your personal data. Disclosure may occur only:

With trusted third-party service providers (e.g. web hosting, analytics, email communications) under confidentiality terms.

To comply with legal obligations or protect rights (e.g., law enforcement requests, health or safety emergencies).

In connection with a business transfer or merger, with assurances that your data remains protected.

With your explicit consent, for promotional or other non-essential purposes.

6. Data Retention
   We retain your data only as long as necessary for the purposes outlined above—such as appointment follow-ups, treatment monitoring, legal compliance—and then securely delete or anonymize it.
7. International Data Transfers
   If your data is transferred or processed in locations with different data protection laws, we implement safeguards to ensure appropriate protection.
8. Your Rights (Depending on Your Jurisdiction)
   You may have rights to:

Access, correct, delete, or export your personal data.

Restrict or object to processing.

Withdraw consent for specific processing.

To exercise these rights, please reach out using the contact details below.

9. Security
   We implement reasonable technical and organizational measures—such as encryption, secure servers, and access control—to protect your data. However, no method of data transmission or storage is entirely risk-free.
10. Children’s Privacy
    Our services are not directed to children under applicable ages (e.g., under 13). We do not knowingly collect personal data from minors; if we learn that a child has provided data, we will delete it promptly.
11. Third-Party Links
    External links (e.g., to blogs, social media, or informational content like “7 Habits” or educational libraries) are beyond our control. We encourage you to read the privacy policies of any such third-party sites.
12. Updates to This Policy
    We may revise this Privacy Policy occasionally. Any changes will be indicated with a new Effective Date. Please revisit this page regularly for updates.
13. Contact Us
    For any privacy questions or requests, please contact:
    Email: info@nishanrehab.com
    Phone (Islamabad): 0300-2255606 or 051-2612572
    Phone (Multan): 0300-6999629
    Address (Islamabad): House No. 1, Street 9, Banigala, Islamabad